Updated 4:41am 31 May 2012

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Simon Purkess: No shop can afford to give poor service

In recent years, good restaurants have become even more focused on service, making sure their front of house staff know everything about how a particular dish has been put together.Read

John Clancy: Don't let drachma confuse it - banks are the problem

To return to my refrain, pretty much monthly, since the financial collapse started: the issue is not deficits, certainly not sovereign debt; the issue is not currency, neither the euro nor the drachma.Read

Jon Griffin: Scratching the seven-year itch an eighth time

“Reality” television is one of life’s more bizarre contradictions. What could be more unreal than forcing a group of unknown wannabes to live in a strange house for weeks at a time or filming an interchangeable bunch of nobodies being abused by Alan Sugar?Read

Legal Advice

Q. My husband and I split up three years ago and he signed our house over to me because at the time there was no equity in it. While this was going through he was declared bankrupt for a debt of £1800.Read

Trevor Law: Beware - retirement income could be set for a fall

The state pension system is going through radical changes as announced by the Government last week.Read

Chris Tomlinson: Innovate to be the next Zuckerberg

Thanks to Facebook’s IPO, last Friday saw the birth of several new billionaires and, like me, you’re probably green with envy.Read

Keith Gabriel: BYPY proves Birmingham's vibrance

I’ve been invited to the Birmingham Young Professional of the Year (BYPY) awards dinner. I know. I’m not young. Or professional. Or, um, a year.Read

Jon Griffin: Tales from a 21st century Greek tragedy

The Greek crisis has drifted in and out of the headlines for months, it seems, and would appear to be no nearer a lasting solution than it was throughout the whole of 2011.Read

Russell Luckock: Manufacturing a ray of hope

Over the course of the last two months, I have visited some 15 exhibitions staged at the NEC, Birmingham, to my mind, the nation’s finest shop window, talking to stand managers about the state of their businesses.Read

Jim Wood-Smith: Despite the turmoil, 2012 looks good

The Bank of England Monetary Policy Committee has stood firm in the face of intense pressure to continue with its hopelessly ineffective policy of quantitative easing by doing precisely nothing.Read

Jerry Blackett: A case of banks not lending or businesses not borrowing?

If you run an SME in the West Midlands, the likelihood is that you are a “happy non-seeker”.Read

Fergal Dowling: Get ahead of the pistol for the Olympics

With the starting gun set to be fired in less than 80 days for the beginning of the London Olympics, it’s vital that businesses are fully prepared in terms of how they will organise their workforce, cope with holiday requests and deal with suspicious sickness absences.Read

Trevor Law: Can it be that the Apple has been poisoned?

A stock that has been in the media recently has been the US technology giant, Apple. It seems it is taking over our lives with most of us owning technology made by them or influenced by them in some way. They seem to make us want one of their products even without any specific need.Read

Dan Clifford: Leveson firing squad means everyone loses

At a time when media organisations and politicians were both looking to reverse popularity declines, it is ironic that they find themselves side by side facing the firing squad at Leveson.Read

Helga Henry: Creativity key to shaping a better future

After the local election and referendum last week, we now know that we have a new leader and no prospect of an elected mayor.Read

David Bailey: Damned lies and statistics

A plethora of city analysts, commentators and government ministers are busy making out that the UK economy is doing much better than the recent GDP figures showing the UK back in double dip recession (of course none of the ‘recession deniers’ forecast the double dip and all back the government’s austerity drive). Read

Russell Luckock: Not sold on need to strike

This week our nation is experiencing a strike by thousands of workers in the National Health Service plus Ministry of Defence civilian staff and civil servants. The inconvenience which will be costly to strikers and to those affected, is unlikely to achieve anything.Read

Trevor Law: Taking the private equity route in these austere times

With the eurozone economy once again plunged into turmoil and stockmarkets going south, it seems that investors large and small are trying to avoid risk at all costs. At the same time, returns on cash and government bonds are minimal and not necessarily the safe haven they have traditionally been.Read

Kathy Toon: Sundays are good for your health

George Osborne’s announcement that Sunday trading laws are to be relaxed during the Olympics has just been through the House of Lords for a second reading.Read

Russell Luckock: Industry may feel hopeful but danger still lurks

Last week’s figures, which surprisingly confirmed that this country is in recession, tend to support the view that this is going to be a very tough year, especially for manufacturers and producers.Read

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