A private hospital in Birmingham has been told not to admit any more patients under the Mental Health Act unless standards improve.
The Woodbourne Priory Hospital, Edgbaston, faces enforcement action following a series of “unacceptable failings,” discovered by Care Quality Commission inspectors.
Officers on an unannounced visit to the Mulberry Unit on August 8 discovered that staff had no clear guidance on when medication should be administered.
Inspectors found that there were no appropriate guidelines on the use of restraint and in some cases staff did not know how to manage people in their care to ensure the safety or wellbeing of all patients.
Staff also told inspectors they had not received training in relation to care planning and others said they had not been given safeguarding or mental capacity training.
Andrea Gordon, CQC regional director for the West Midlands and East Midlands, said: “During our unannounced inspection at the start of August, we identified unacceptable failings at the Mulberry Unit and demanded that Priory Healthcare Limited make improvements.
“Patients at this unit are vulnerable young people with complex needs - the CQC is working closely with our partner agencies, including West Midlands Specialised Commissioning, to ensure that the safety and welfare of these people is protected.
“Since our inspection in August, we have made two further visits to inspect the care provided by Woodbourne Priory as a whole.
“We have received an action plan from Priory Healthcare Limited detailing the improvements they intend to make at the Mulberry Unit and we will be making further unannounced visits to the hospital to check on their progress with this.”
Part of a statement released by the hospital, read: “Many of the concerns raised are related to record keeping and administration and the company has addressed those matters in a comprehensive action plan which was drawn up within two days of the inspection and is currently being fully implemented.
“We refute the statements that care standards and safety are failing and are absolutely confident that our staff demonstrate kindness, concern and professionalism towards the vulnerable young people in our care.”