Ticket offices at Birmingham train stations are set to be closed after the region’s biggest rail firm outlined plans to cut up to 130 jobs.
London Midland plans to shut five ticket offices in the city and three further in the West Midlands.
In Birmingham, booths at Witton, Small Heath, Jewellery Quarter, Adderley Park and Duddeston stations are set to be closed for good.
They want to “dramatically reduce” opening hours at others.
Passengers will instead be asked to buy tickets from self-service vending machines.
The money-saving plan will affect 87 out of the 90 stations operated by London Midland which runs services from Birmingham to Wolverhampton, Redditch, Lichfield, Solihull and Stratford.
Senior managers stressed that the proposals were only at the consultation stage but unions and regional transport body Centro have criticised London Midland.
The Rail, Maritime and Transport union (RMT) said the cuts are “barbaric” and Centro said the proposals would breach the franchise agreement which allows the firm to operate busy routes including the busy cross-city commuter line.
RMT general secretary Bob Crow said: “London Midland is jumping on the political bandwagon of cuts to jobs and services in order to pump up profits and dividends to shareholders at the expense of staff and quality. It is an absolute disgrace.
“The unions are not only concerned about the impact on jobs but also the dire consequences for services and security together with access for older people, those with disabilities and parents with prams.”
Centro chairman Coun Angus Adams said the authority had written to Transport Minister Theresa Villiers to express their dismay at losing eight ticket offices.
Others in the region include Wythall, Lye and the Bescot Stadium.
Coun Adams said: “Their rationale for deciding changes fails to take into account the wider benefits of staff presence at stations, including the critically important role in reassuring passengers.”
Alex Hynes, commercial director for London Midland, said: “We have looked carefully at how our ticket offices are being used and we now want to ensure that they are even more efficient and meet more closely the needs of our passengers.”